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SHIPPING AND RETURNS

UK DELIVERIES

All UK orders are available to be delivered using the following methods & prices:

METHOD CHARGE TIMES VIA
UK Standard Delivery Free shipping  DPD DPD Easypack
UK Next Day Delivery £5.00 Next Working Day if ordered before 1pm DPD Easypack

 

A signature will be required upon delivery. If there is no one at the address Royal Mail will leave a note to instruct where the delivery will be held.

INTERNATIONAL DELIVERIES

All international deliveries to the European Union and the rest of the world are delivered via DHL. Orders can take up 3-5 working days but may be delayed at customs.

International delivery charges vary. See below for an indication of the charges for separate areas.

Europe

SIZE CHARGE
Small £18
Medium £20
Large £22

 

USA and Canada

SIZE CHARGE
Small £20
Medium £22
Large £24

 

South America

SIZE CHARGE
Small £30
Medium £34
Large £38

 

Far East/Australia/United Arab Emirates

SIZE CHARGE
Small £24
Medium £28
Large £32

Due to customs clearance we are unable to ship to Russia.

TAX

Our prices shown online are in pounds sterling and include VAT (sales tax).

For orders outside the EU, the price of your shopping basket will be amended at the checkout to exclude the VAT once a delivery address has been selected.

We do not cover custom fees.

RETURNS

Due to our latest promotion we will not be accepting returns. All sales are final. Please contact shop@hentschman.com if you have any questions. 

Contact

If you would like to contact us about your order please email shop@hentschman.com or call us on +44 0207 935 6939. Please note we are open Monday to Friday 10am to 6pm UK time and any correspondence will be dealt with in these hours.