Lea, our newest member of staff here at Hentsch Man, had the wonderful idea of following up on our internet sales with a customer feedback email. This obviously met with some resistance with some of the dinosaurs at Hentsch Man, thinking that it was too corporate, too pushy and too progressive… But, she persisted and eventually won.
Well, the result is wonderful. Not only do our customers feel loved by us, but now we get to feel loved by them in return. A few testimonials for a slow Friday afternoon…
Lea,Thank you. I’ve purchased three pairs of the Joe trousers this season (red check, navy check and light grey) and they are my favorite pants. Its not easy to find pants as well made with a slim cut in such original color combinations. I wore the navy check pants last weekend and received numerous compliments on them. Men don’t usually compliment each other on clothing, at least not here in the US, so that’s really saying something. The Joe trousers that you’ve put out this season are simply as good as it gets in men’s clothing.
Dear mrs markovic, thank you so much for the email and attention towards my purchase and interest on your brand! as soon as i was presented to it i fell in love. beautiful products, well designed and nice collection! this is my first purchase to check the delivery service to brazil. as you may know, we have some restrictions regarding imported goods and sometimes the shipping system does not work properly. let’s cross fingers mine arrives safe and on time! v
WE LOVE OUR CUSTOMERS
With winter descending upon us, it’s hard to imagine that summer is actually just around the corner. Well, it is in the fashion world. We recently just presented our Spring Summer 2012 collection to London press. It was obviously received to great acclaim. Look out for us on the cover of Vogue very very shortly!